Our Shipping policy is defines the details about how our products are delivered. To keep our customers happy we use fast and safe shipping services. An order usually takes 4-7 days to be delivered.
About Delivery
Any purchases will have to be made via online payment(prepaid). COD currently not available due to Covid-19 and other reasons like:
- Sometimes customer refuses to take delivery.
- Cash on Delivery (COD) amount was not ready at the time of delivery.
How it works?
- When you place an order, you get a mail regarding we process/accept your order.
After that you get the product Ready for Shipping. - You receive a tracking number as soon as the product ships from our warehouse.
- You can track your order by visiting the site (you’ll get on mail/text message) and use your tracking number given by our delivery partner.
- You also get all these information on your given number. So fill your delivery info carefully.
If you have any other specific queries regarding shipping and payment, please reach out to us at [email protected]
Change of Shipping Address
You can change your shipping address as long as the item has not been shipped. it is better to do it as soon as possible.
To update your shipping address:
- Create a support ticket at [email protected] and attach the following details
- Order ID of the order for which shipping address is to be changed with new address.
- Attach a screenshot of your placed order.
How is shipping calculated?
Congratulations! Pistonheart offers free shipping on all orders.